Calidad y mejora continua. Principios de calidad y Certificación ISO
| Title | Calidad y mejora continua. Principios de calidad y Certificación ISO |
|---|---|
| Author | Lourdes Münch Galindo; Marco A. Pérez Angulo |
| Publisher | Editorial Trillas, S. A. de C. V. |
| Imprint | Trillas |
| ISBN | 9786071743992 |
| Edition number | 2 |
| Publication year | 2022 |
| Pages | 160 |
| Format | Printed |
| THEMA | Economics, Finance, Business and Management |
| Synopsis | Quality is a prerequisite to compete successfully in global markets. Calidad y mejora continua. Principios de calidad y Certificación ISO is part of the Biblioteca de Administración Trillas. It covers the basic principles of quality: history, precursors, promoters, philosophy, methodologies, tools and techniques, as well as a guide to ISO certification in quality management and environmental management. In this work, Lourdes Münch presents a methodological proposal for implementing the quality process in organisations. |
| foreign rights contact | Jorge Durán |
| jorge.duran@trillas.mx |
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